Penchant Signature:
a B2B portal for a fashion house.
How we turned an invite-only wholesale flow into a quiet luxury experience — shipped in five weeks.
Quiet luxury,
online and behind a vetted door.
Penchant runs a Lagos luxury fashion house. The public knew them through Instagram and a small Shopify D2C site. The wholesale side — buyers asking about minimums, lookbooks, and unit pricing — was happening over DM, email, and far too many voice notes.
The brief was a separate B2B surface: invite-only, vetted accounts, line-sheet downloads, password-protected lookbooks. It had to feel like the wholesale side of Hermès, not the side hustle of an Etsy shop.
Two surfaces.
One brand.
The public site stays lyrical and D2C. A separate /partners portal lives behind a vetted Partner Sign In — and we removed every reference to it from the public navbar. Buyers find the portal through outreach emails, not site browsing. Registration is a manual approval queue, not a self-serve form.
Inside the portal: line sheets in clean PDF, lookbook galleries with watermarks, MOQ-aware pricing, and a partner dashboard that respects the long lead times of seasonal collections. The whole surface speaks the brand language of the public site, slowed down by half a beat.
The portal looks more expensive than my showroom. Buyers I'd been chasing for months replied within a day.
Five deliverables,
two surfaces.
SIGNATURE
SIGNATURE
The portal earned
its first revenue inside a fortnight.
The portal looks more expensive than my showroom. Buyers I'd been chasing for months replied within a day.
Six months in, the portal hosts every wholesale conversation Penchant runs. The public site converts at 1.4× its previous baseline. Most of all, the founder doesn't answer the same lookbook question twice anymore.
Credits
- Brand strategyKay'Cee · Kree8studios
- Visual identityKree8 Visual
- Website & portalKree8 Visual + kree8studios development
- Brand filmKree8 Frame
- Sonic identityKree8 Sound
- PhotographyTana Akpan · Lagos
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